Welcome to the IAAM e-Learning Center

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Discover the fundamentals of facility management in an affordable and convenient manner! Our Web-based and self-study programs give you the opportunity to manage your learning at your own pace and at the office or at home.

Select from two approaches to distance learning:

On-Demand Courses
These short training modules use rich media to provide engaging and thought-provoking learning experience. WebTracks courses are approximately three hours in length and need not be completed in one session. Other on-demand courses are typically 5 – 15 minutes in length. Some are accessible at no charge and others require payment of a tuition fee.

IAAM CoreTracks--Year 1 Now Available on the Web

CoreTracks, created from the work of the Body of Knowledge Task Force, are a series of educational sessions that focus on the four core principles of facility management identified by the BoK: Sales & Marketing, Administration & Fiscal Management, Facility Services & Operations, and Leadership & Management.  Participants may choose to pursue any one of the tracks, and possibly more than one contingent on the schedule of the district educational program.  Participants who successfully complete the three-year curriculum in any track will be awarded recognition of specialized training.  

If you missed a Year 1 CoreTracks program at the 2005 IAAM District Conferences, sign up now.

Pay online with a credit card.

Individual CoreTrack courses are priced at $49.50 for IAAM members, $74.50 for individuals who work at facilities with members, and $99.50 for nonmembers. Buy all four Year 1 CoreTracks now for $164.50.

Topics include employee supervision, EEOC, ADA, hiring/firing and training, employee benefits, collaboration and performance evaluation

Topics include crowd management & control, facility emergency management, ADA, cash management, technology, cost benefit analysis and budgeting.

Topics include event management, advancing an event, event briefings, communication, merchandise/ 3rd party vendors, food & beverage and incident reports – liability

Want some tips on passing the CFE Written Examination? This tutorial is available at no charge.

Small Markets and Venues

Short presentations from IAAM's Small Markets and Venues Virtual Seminars

(These presentations are 4-10 minutes in length and should play in Internet Explorer 6.0 or higher on Windows XP computers. Be prepared to adjust your speaker sound levels and be patient as file downloads may take several minutes.)

Concessions Management with Larry Gawronski, CFE

Attract Touring Shows with Tammy Koolbeck and Kevin Twohig, CFE

Promoting and Co-Promoting Events with Debbie Kling

Cost Cutting Techniques with Scott Williams, CFE

Venue Staffing Programs with Kevin Ullestad, CFE; Larry Gawronski, CFE; and Sandra O'Toole, CFE

Providing ADA Services with Turner Madden, Esq.

Safety and Security

The Importance of VISAT PowerPoint show. Learn about DHS's web-based vulnerability assessment program. Be patient for files to download.

IAAM Europe First Annual Meeting, April 19, 2006 Shelter Management session excerpts. This is a 33-minute video file.

2006 Concert Industry Consortium session on Shelter Management. This is a 29-minute streaming video file and may take several minutes to download.

PAF managers have many responsibilities in the area of rigging. Here's a three- part series that provides the basics.

Rigging 101 Part 1

Rigging 101 Part 2

Rigging 101 Part 3

IAAM History Archives

Includes videos of photographs from IAAM's history archives:

Picture Show 1

Picture Show 2

Picture Show 3

IAAM's 75th Anniversary History Video

(Videos are sized at 320 x240 pixels. If the image appears broken up in your Windows Media Player, reduce the size of the window and/or reduce your display resolution to 800 x 600.)

More IAAM History

Resources for College Instructors

IAAM's textbook Public Assembly Facility Management: Principles and Practices is being used in many college/university classes that cover facility management. Below are several resources for instructors:

Consider using a wiki as a class activity. Click here to see an example of a wiki developed by an MBA sports and entertainment class. The instructor set up a free account at www.pbwiki.com to host the account.

Below are two powerpoint presentations, with text that makes them fairly self-explanatory. Instructors are welcome to send students to these links.

History of Public Assembly Facilities
Public Assembly Facility Design Overview

Faculty using the textbook are eligible to receive more teaching resources developed by fellow instructors and the IAAM Body of Knowledge Task Force. Contact Don Hancock (don.hancock@iaam.org) for more information.

Virtual Seminars
IAAM offers regular “virtual seminars,“ typically two hours in length, that use audioconferencing and web technologies. Audio and video product packages are available from IAAM’s Catalog of Products that provide the content from IAAM’s Small Markets/Venues Virtual Seminars and Safety and Security Seminars developed by the IAAM Life Safety Council. Click here to purchase these products.

Coming Soon. Mark Your Calendars!

Seems like "green" is everywhere you turn nowadays. Get real advice and practical information to find your way and succeed with a sustainable mission.

Green Cleaning: A Roadmap to Implementation
May 1, 2008

Noon -     1:15 PM Eastern
11 AM -  12:15 PM Central
10 AM – 11:15  AM Mountain
9 AM  -   10:15 AM Pacific
8 AM  -   9:15 AM Alaska
7 AM  -    8:15 AM Hawaii

Moderated by Rip Rippetoe, CFE, GES Exposition Services, Las Vegas, IAAM Sustainability Task Force

Presented by Stephen P. Ashkin, The Ashkin Group, LLC, Bloomington, IN

This 75-minute Virtual Seminar will teach you how to:
• Green cleaning practices
• Methods to implement green cleaning
• How green cleaning will capitalize the building’s bottom line

• How green cleaning benefits tenants
• How green cleaning fits into a number of programs such as LEED for Existing Buildings

This audio-internet seminar is similar to a conference call but in a more controlled environment.  Simply dial the number at the appropriate time, enter the code that will be furnished with your registration and you’re connected. Through Internet access, you can follow along visually with the speakers as they go through their presentations. Turn on your speakerphone and have the whole office listen.

IAAM also partners with International Association of Fairs and Expositions in a series of Webinar. For more information, click here.

If you have additional questions about e-Learning courses, please contact Don Hancock (469) 450-9807.

The IAAM e-Learning Center is funded by the IAAM Foundation. Support IAAMF.